Refunds & delivery

Digital delivery

Products are downloadable software. There is no physical shipment or shipping charge. Your JAR download unlocks after our server verifies payment with Volet. Verification can take time, particularly for cryptocurrency transactions awaiting confirmation.

Leave the order page open or use My downloads with your order ID and recovery code. If payment has completed but the download remains unavailable, email support@wonderlands.ge with your order ID and transaction reference. Never send passwords or wallet keys.

When to contact us

Request a review if you were charged twice, the file was not delivered, or the product has a material fault or does not match its description. Include the purchase date, order ID, and a clear explanation. For technical issues, include your server and Java versions so we can investigate and offer an appropriate remedy.

Withdrawal and refunds

Any statutory withdrawal period that applies to your purchase is respected. To exercise it, send us a clear statement that you wish to withdraw, together with your name, order ID, and purchase date. We do not treat downloading the product as a blanket waiver of your statutory rights.

Where a refund is due, we will arrange it without undue delay and within the period required by applicable law, normally through the original payment method. Contact us before sending any return cryptocurrency transfer. We do not request an advance payment to process a refund.

Compatibility

Check the listed server and Java requirements before purchasing. If your environment is outside the stated compatibility range, contact us first. This does not limit remedies when compatibility information was inaccurate or the software does not work as described.

Limited releases

Inferno Anticheat is limited to 30 licensed copies. If a delayed payment arrives after the release has sold out, the order is held for review and we will arrange a refund rather than deliver an additional copy.